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    Our store is hosted on Shopify Inc.

    They provide us with the online e-commerce platform that allows us to sell our products and services to you.



    To accept credit and debit card payments from Visa, MasterCard and American Express we use the integrated Shopify Payments gateway with transactions and funds processed by Stripe Payments Australia Pty Ltd, a technical service provider and agent of National Australia Bank (NAB). To learn more about how they collect, hold and disclose personal information please read Stripe Australia’s Privacy Policy. 

    PayPal takes the processing of your information very seriously and will use your information only in accordance with the terms set out in the Privacy Policy for PayPal Services


    ROUGH SILK Design is based in Australia. All prices on the website are shown in Australian dollars.


    Our turnover is currently beneath the Australian Goods & Services Tax (GST) threshold so we are not required to be registered for GST. Therefore we do not charge or collect GST. All prices displayed on the website are tax-free.


    Import tax and duty rates vary across the world. The level of the ‘low value’ threshold also varies.

    International customers purchasing goods from Australia may have to pay customs charges to receive their goods.

    Rough Silk Design cannot be responsible for the payment of import tax and duty into foreign countries. As the recipient of the package it is your responsibility to pay these fees. Your package will not be released from customs until you pay the fees if they are applicable. We recommend that you contact your local Customs Authority so you are aware of any applicable fees before you make an order.

    We do not add Australian Goods and Services Tax to international orders. All prices shown on the website are tax-free.


    If you have any further enquiries regarding tax and payments please contact us at